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Wine Gifts Gift Baskets Exclusively Taste™ All Products Gift Cards 25 Gifts Under $25

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Customer Care

We want to make your shopping experience with Taste Unlimited® as easy and enjoyable as possible. Here are the answers to the questions our customers ask us most often.

How can I contact Taste Unlimited®?

• Store Locations
• Call us toll free at 1.800.339.9055 Locally, we can be reached at 757.425.3011
• E-mail us at customercare@tasteunlimited.com
• By mail: Taste Unlimited 213 36th Street, Virginia Beach, VA 23451

What forms of payment are accepted for online purchases?

VISA, MasterCard, American Express, and Discover

What if I forget my log in information?

If you forget your password, you will need to reset it for security reasons.

Please visit this password retrieval page. and type in your email address. An email will be sent to you with instructions on how to reset your password.

How is sales tax calculated?

For orders being placed by Virginia residents or orders being shipped to Virginia addresses, a Virginia sales tax of 5% will be added to your order.

What are your shipping and handling prices and policies?

Our standard Delivery is UPS Ground Service within the Continental United States. Shipping and Handling Prices for each delivery address are:

Cost of Order, including sales tax	Cost of Shipping & Handling
Up to $19.00	$7
$20.00 to $39.00	$10
$40.00 to $59.00	$12
$60.00 to $79.00	$14
$80.00 to $99.00	$16
$100.00 and above	Add 15% to the total order price

Rush Delivery is available via UPS Second Day Air for an additional $15 per item, per address over the above indicated charges. Sorry, no shipments to P.O. Boxes, APOs or FPOs. You may call a Taste™ customer service representative, should you need assistance, at 1.800.339.8055.

All orders are usually shipped within two business days after the date that we receive them unless a later desired delivery date is specified with your order.

Will you hold an order for shipping at a later date?

If you would like your order held to be shipped at a later date, please place your order by phone at 1.800.339.8055, and be sure to mention this when placing your order. Also, if cookies are enabled on your computer, items placed in your shopping bag will be held there for you to come back and complete your order for up to 3 weeks.

What is your return policy?

We hope that you are extremely happy with your entire Taste™ experience. If for any reason you are disappointed in our products, shipping or customer service, please contact us, and we will make it right.

Will you confirm receipt of my online order?

Yes, shortly after placing your order, you will receive an e-mail confirmation.

How can I track the shipment of my order?

Once your order is shipped, you will receive an e-mail from UPS. This e-mail will provide the tracking number(s) for your package(s), with which you can track your package(s) using UPS's website.

What is your privacy policy?

Taste Unlimited® is committed to respecting your privacy, including your name, address, e-mail address, and telephone number. You can be assured that we will not sell, share, or rent your contact information with any other parties. We may use your information to contact you at a later date about new products or news from Taste Unlimited®.

Why are some items only available to be shipped seasonally?

Some products are highly perishable or melt easily and therefore do not lend themselves well to shipping in warm weather. Items that are only available at certain times of the year include TASTE's Seasonal Cheese Ball (available during the holiday season only), TASTE's Virginia Cocktail Supreme Spread (available during the holiday season only), and The Chocolate Lover (available for shipping November 30 through March 30 only; available in stores year-round).

What does Exclusively Taste™ mean?

Some of our products are available nowhere but here. We take great pride in being able to offer you a variety of quality products that bear the Taste™ name. Our Taste Unlimited® product line features homemade cheese spreads and crocks, signature nuts and nut mixes, cheese straws and other delicious food and drink. Now you can even take a bottle of our house dressing home with you! If it has our name on it, you know it has been exhaustively taste tested and contains only the finest, often locally-sourced, ingredients.

What is Taste Rewards™?

Once you sign up, every dollar you spend at the Taste™ location where your account is established earns credit toward Brownie Points Rewards.  In addition, we'll track all your lunch purchases for you to earn Baker's Dozen Rewards.  For all the delicious details, see our Taste Rewards™ page. Unfortunately, online purchases do not currently qualify towards Taste Rewards™.

Do you offer corporate gifts?

Yes! We can help you select the perfect corporate gifts for your company.   We can customize any gifts to meet your needs—including incorporating items with your company logo and your company colors. Please contact our Director of Corporate Sales at 757.425.3011 x 26, or sales@tasteunlimited.com.

Can I purchase or redeem a gift card online?

Gift Cards are currently not an accepted method of payment.

How are gift cards shipped and what is the shipping charge?

Gift cards are shipped via standard U.S. Mail, and there is a $2 handling fee per mailing address. Sorry, rush delivery is not available, but Gift Cards area also available at all Taste Unlimited® locations.

Is there an expiration date for gift cards?

Yes, they are valid for five years from the date of issuance.

What if I lose a gift card?

Treat your Gift Card as if it were cash. Taste™ is not responsible for lost, stolen, or damaged cards or any unauthorized use.

Can a gift card be exchanged for cash?

No, Gift Cards are redeemable for goods and services only and cannot be exchanged for cash.

How do I subscribe to your e-newsletter?

Please visit this link to our e-newsletter sign-up form. You'll be in-the-know on Taste happenings, products, recipes, entertaining ideas and more!

How do I unsubscribe to your e-newsletter?

We would be really disappointed, but we would understand. When you receive any of our e-newsletters, there is a link at the bottom that says, "SafeUnsubscribe" that you may click on. Or you may simply call us at 1.800.339.8055 to let us know you wish to unsubscribe, and we will promptly take care of your request.

How can I learn about employment opportunities?

Looking for a fun, family-oriented work adventure? We are always searching for enthusiastic individuals who are either passionate or willing to learn about great food and wine. Above all else, we require a commitment to superior customer service. If this sounds like a good fit for you, visit our Join Team Taste™ page.

Are there restrictions or policies for purchasing wine?

You must be at least 21 years of age to purchase or receive wine from TASTE®. Proof of age may be required at time of delivery.

We ship our gifts throughout the continental United States; however, many states prohibit out-of-state retailers from shipping wine to residents of their state. Unfortunately, these state laws on wine shipping are complex and change frequently. Worse still, local laws in several states restrict shipping to certain zip codes. We make every effort to remain in compliance with the regulations of the states and localities where wine shipments are restricted. If you have placed a gift order that includes wine destined for an address that is restricted, we will contact you with the option of making a substitution or deleting wine from your order.

Below is a list of (26) states into which wine shipments may be restricted:

Alabama Arkansas Arizona Delaware Florida* Georgia Idaho* Indiana Iowa

Kansas Kentucky Maine Maryland Minnesota Mississippi Montana New Hampshire*

Oklahoma Pennsylvania Rhode Island South Carolina South Dakota Tennessee Utah Vermont Wisconsin

*Zip code restrictions.

Please note: We reserve the right to substitute a similar item of equal or greater value.